Ran into a problem ? We’ve Got Answers!
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IMPORTANT: Every parcel must be unboxed in a single-frame video (from sealed courier bag to product). This is mandatory for all refund, return, or damage claims. No video = No claim.
1. When can I request a refund or exchange?+
You can request a refund or exchange if:
  • You received the wrong product
  • You changed your mind (item must be sealed)
  • You got a damaged item (with video proof)
2. What if I received the wrong product?+
We'll arrange free pickup and send you the right item or refund within 3 working days. The product must be unused, sealed, and returned with all original items like invoice, accessories, and packaging.
3. Can I return a product if I change my mind?+
Yes, but only within 3 days of delivery and if the product is unopened. You’ll pay for the return shipping.
4. What if I opened or used the product?+
If the product is opened or used, we cannot accept returns or refunds.
5. What should I do if the product is damaged?+
Make sure to record a video while unboxing your order. Without this, refund or return claims for damage won’t be accepted.
6. What if I don’t have a video of the unboxing?+
We can’t offer a refund for damaged products if the video is missing or made after unboxing.
7. What happens with high-end products?+
For expensive items, our Aftersales team will decide whether to refund, replace, or repair the product.
8. Can I return my item to a physical store?+
No. Returns and exchanges are handled only by the online team at allmytech.pk.

Refund & Return Policy

Hassle-Free Returns at AllMyTech

At AllMyTech.pk, we’re committed to your satisfaction. Our refund and return policy in Pakistan is designed to ensure a transparent and stress-free shopping experience. Whether you've received a defective item or changed your mind about a product, our clear policy covers all situations. Shop confidently at the most trusted tech accessories store in Pakistan, knowing that your concerns are always prioritized.

Eligibility for Return & Refund

To be eligible for a return or refund, the product must be:

  • In its original packaging, unused, and without any signs of wear or damage
  • Returned within 7 days of receiving the order
  • Accompanied by the original receipt or proof of purchase

This applies to all items, including phone covers, charging cables, power banks, wireless chargers, and earbuds. At AllMyTech, we ensure that your online tech shopping in Pakistan stays smooth and risk-free.

Non-Returnable Items

Certain items are not eligible for return due to hygiene and safety concerns. These include:

  • Earbuds, headphones, and earpods (if opened)
  • Software products or digital downloads
  • Items marked as clearance or final sale

What If My Product is Damaged or Defective?

We do a strict quality check on all tech accessories before shipping. However, in the rare case your product arrives damaged or not working, please contact our support team within 48 hours. Our team at AllMyTech will guide you through the exchange or refund process, including sending photos or videos of the issue. Your satisfaction is our top priority, whether it’s a MacBook accessory or a car charger.

How to Initiate a Return

  1. Contact our support via email or WhatsApp with your order number and issue details.
  2. Receive confirmation and a return shipping address.
  3. Securely pack your item and send it back using a tracked courier service.
  4. Once received and inspected, we’ll process your refund or exchange within 7 business days.

Refund Timelines & Process

If approved, your refund will be issued via bank transfer, JazzCash, or EasyPaisa. You’ll be notified once the process is complete. AllMyTech maintains a customer-first approach, making us the go-to choice for tech gadgets and accessories in Pakistan.

Exchanging a Product

If you wish to exchange an item for a different size, color, or model, we’re happy to help. Exchanges are subject to product availability. Popular items like Spigen phone covers, UGREEN adapters, and Baseus power banks sell out quickly, so we recommend confirming stock with our team before initiating an exchange.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the return is due to an error on our part (wrong or defective item). AllMyTech’s fair return policy ensures you only pay what’s necessary. We never charge hidden fees or restocking charges.

Customer Satisfaction is Our Goal

We’ve built our reputation as Pakistan’s most reliable online tech store by standing behind our products and policies. This return and refund policy is part of our larger mission to deliver top-quality mobile accessories and gadget solutions to our valued customers. Whether you’re ordering from Karachi, Lahore, or Islamabad, AllMyTech ensures full support from order to delivery — and beyond.

Contact Us

For any queries related to refunds or returns, reach out via:

We’re here to help every step of the way.

Shop Risk-Free at AllMyTech

From iPhone cables to wireless Bluetooth speakers, our product range is backed by a solid, easy-to-understand return policy. Join thousands of happy customers who trust AllMyTech.pk for tech shopping in Pakistan — and know we’ve got your back if anything goes wrong.

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